Job Description

Bring your knack for organization to Brock & Company as a Mail Services Coordinator! Take ownership of mail and package operations across multiple locations, keeping deliveries on track and people connected. Enjoy a varied, full-time role with benefits, uniforms and meals provided, and local travel with no overnight trips anticipated. Join a family-owned company where your attention to detail helps every delivery reach the right hands.

Brock & Company, Inc. is the premier provider of contract food management to private and independent schools and corporations throughout the Mid-Atlantic and New England regions. We aim to deliver outstanding quality food services exceeding our clients’ expectations every day. With an extensive array of clients, Brock has a formula for success that is simple. We focus on top quality products combined with people who have a passion for food and service. Brock provides a family-owned, corporate supported, financially sound organization that is committed to our clients and associates and is always striving for excellence.

As a member of the Brock team, you will experience a work schedule that allows for a quality of life. Our food programs are dynamic, the menus cutting edge and creative. We welcome your input to implement, solve problems, and help drive these programs to success. You can influence the outcome, and we will give you the tools to be successful. Our programs have made significant improvements in the daily work lives of our customers and clients by providing healthy, nutritious menus at all meals.

The Mail Services Coordinator will coordinate incoming and outgoing mail and package services across multiple locations. Reporting to the General Manager, this position ensures accurate sorting, timely deliveries, and organized tracking while working with campus departments and carriers including USPS, FedEx, and UPS. This full-time role includes local travel between locations and the Post Office, with no overnight travel anticipated.

Responsibilities:

• Retrieve, sort, and distribute incoming mail and packages to the appropriate recipients across multiple locations.
• Complete scheduled mail delivery runs once daily, three days per week, as part of the full-time work schedule.
• Prepare outgoing USPS mail, apply postage, and transport items to the Post Office.
• Coordinate carrier pickups and process outgoing packages, including airfreight and overnight shipments.
• Maintain accurate delivery records, photograph incoming items using a customer-provided device, and monitor mail machine volume.
• Resolve package tracking and delivery issues, provide courteous customer service, and perform other related duties as assigned.

Essential requirements:

• High school diploma or equivalent and 1–2 years of experience in mail services, shipping and receiving, or a related field.
• Familiarity with USPS, FedEx, and UPS shipping procedures.
• Ability to use mobile devices for package documentation and tracking.
• Strong organizational, time management, and communication skills with close attention to detail.
• Ability to work independently and coordinate tasks across multiple locations.
• Ability to regularly stand, walk, bend, and lift or carry mail and packages weighing up to 25 pounds.
• Ability to work in office, mailroom, and shipping and receiving areas and accommodate schedule adjustments as needed.
• Valid driver’s license if required for assigned delivery duties.
• Experience with postage meters, mail processing equipment, and overnight shipping preferred.

Benefits Available for Full-Time Employees

• Medical, Dental & Vision
• Paid Time Off
• 401K Plan with Company Match
• Life & AD & D Insurance
• Short & Long-Term Disability

Equal Opportunity Employer - M/F/D/V // Uniforms and Meals Provided

Please respond with resume or letter of intent.

PM21

Compensation details: 16.92-16.92 Hourly Wage

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