Job Description

Chick-fil-A Delivery DriverCFA Delivery Drivers play a vital role in providing our customers with excellent customer service by ensuring each guest will be served great quality products with speed and accuracy, while following very strict quality controls, food safe procedures, and system requirements. Chick-fil-A Delivery Drivers have been chosen to represent Chick-fil-A to deliver fresh quality food in a timely manner while keeping safety in mind at all times. The primary responsibility of this role is to provide Chick-fil-A delivery service, and secondarily to provide basic hospitality requirements to our guests.This position is vital in executing our mission to provide "Remark"able food, service, and environments for our customers.QualificationsMust be at least 18 years of ageMust be available to be scheduled weekly a minimum of 3 days for delivery service. (Some evening and Saturday availability required as well)Required to have a reliable, safe, and clean delivery automobileMust pass Sterling Driver Background CheckMust be willing to work inside and outside of the restaurant during their shiftMust be able to lift up to 40 poundsMust be able to stand on their feet for the duration of shift including use of stairs/rampsMust be willing to assist and perform hospitality tasks to better serve our guests in restaurant when not actively taking deliveriesRepresent our restaurant and the CFA Brand by being presentable, efficient and friendlyRequirementsMust agree to a Driver's History & Background CheckMust comply with the standards and procedures set forth by employer guidelines and requirements as written in the Policy Handbook & Chick-fil-A standard practicesContribute to a safe and overall positive environment by managing oneself professionally according to our Civility Code and Handbook standardsComplete & pass all Basic Team Member Courses as well as CFA Delivery Training in Pathway Engage positively with our guests in a polite and friendly manner as well as respond to their needs according to our "Pathway" service language standardsBecome knowledgeable of all of Chick-fil-A's menu items & the related recipesRequired to have a reliable, safe, and clean delivery automobileMaintain and take care of all equipment as well as personal vehicleMaintain our safe driver minimum requirements and all Indiana Driver's License requirements and lawsMaintaining all health, sanitation, and cleanliness standards including hand washing as well as sanitizing high touch areas in your workplace areasProviding ("Core 4" and "2nd Mile Winning Hearts Service") our internal service models and standardsAdhere to all local and state food codes and all Chick-fil-A food safe and Pathway procedures and Chick-fil-A Operating StandardsAdhere to all safety requirements in operating and cleaning equipment and working in the restaurant Adhere to Chick-fil-A "Pathway" and ASPYRE LLC hygiene and appearance standardsMust sign and agree to Addendum A (CFA Delivery Driver Agreement)Operator may require use of company branded vehiclesExpectationsYou are passionate about providing excellent customer service and quality food and products You are a team player and diligent and attentive workerYou are able to multi-task and take initiativeYou uphold Chick-fil-A's vision, mission, and valuesYou build strong and healthy relationshipsYou follow our Civity Code and Policy HandbookYou confront conflict with kindness and work towards a positive outcomeYou communicate clearlyYou encourage and positively influence othersYou strive for high standards and personal excellencePayWhen taking Chick-fil-A Caterings, pay will be Hourly Wage (with the possibility of tips) Additional (IRS) Standard Mileage Rate Reimbursement (2026: 72.5 cents per mile)Business OrganizationDirect Report -- Assistant Director of OperationsInternal organization: Owner/Operator > Executive Directors > Senior Director of Restaurant Operations > Director of Restaurant Operations > Assistant Directors of Restaurant Operations > Area Manager > Lead Trainers > Trainers > Team MembersGreenwood North MeetingsAttend daily huddles and check ins as neededParticipate in meetings as assigned by managers and/or directorsStay current w/ expectations and requirementsWork ScheduleOn callHolidaysMonday to FridayWeekend availability

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